1. Introduction
Go_Repireo ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy governs the manner in which Go_Repireo collects, uses, maintains, and discloses information collected from users ("Users") of our website and mobile application platform.
2. Information We Collect
We collect personal information that you voluntarily provide to us when registering on the site, placing a service request, or contacting support. This includes:
- Name, email address, phone number, and delivery/service location address.
- Payment details processed securely through authorized payment gateway partners (Razorpay). We do not store raw credit/debit card credentials on our servers.
- Location data necessary to match you with nearby service technicians.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process, fulfill, and track your doorstep service bookings.
- To facilitate communications between customers, assigned technicians, and customer support.
- To improve customer experience, website performance, and platform security.
4. Data Security & Third Party Sharing
We implement strict security measures to maintain the safety of your personal information. We do not sell, trade, or rent Users' personal identification information to third parties. Data is only shared with verified service professionals for order fulfillment and payment processors for transaction execution.
5. Contact Us
If you have any questions about this Privacy Policy, please contact our support team at support@gorepireo.com.